Augment

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Systems Engineer

Location:Palo Alto, California

Level:Senior to Staff

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Job Overview

As a Systems Engineer at Augment, you'll play a crucial role in bridging the gap between complex AI research and real-world SAAS applications. You'll be tasked with designing, implementing, and maintaining our infrastructure, ensuring high availability and optimal performance for AI-driven services catered to a global user base.

Key Responsibilities

  • Product Development: Help design, develop, and maintain product features and services.
  • Infrastructure Development: Set up and maintain scalable and highly available systems that underpin our AI-driven SAAS platform.
  • Performance Optimization: Monitor the health and performance of systems. Ensure high availability and optimal performance of resources crucial to our AI services.
  • Security/Privacy Measures: Implement best practices to maintain the integrity, security, and privacy of our data and infrastructure.
  • Collaboration: Work hand-in-hand with our AI researchers to understand their needs and optimize systems to handle intensive AI computations and deployments.
  • Troubleshooting: Address and resolve technical issues, ensuring minimal disruption to our AI services. Participate in on-call rotation schedules.
  • Automation: Streamline operations by identifying processes ripe for automation and deploying suitable solutions.
  • Continuous Learning: Stay abreast with the evolving landscape of AI infrastructure needs and tools. Integrate best practices into our operations to enhance our services.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is an advantage.
  • 5+ years of experience as a Systems Engineer, with exposure to AI-driven environments or SAAS platforms being a significant plus.
  • Expertise in software development in relevant languages (any of Python, Rust, C++, etc)
  • Experience with infrastructure-as-code tools such as Terraform or CloudFormation.
  • Proven problem-solving skills, especially in troubleshooting complex issues in distributed systems.
  • Strong written and verbal communication abilities.

Augment is an equal opportunity employer that prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Augment makes hiring decisions based solely on qualifications, merit, and business needs at the time.